Changing the way I work

As part of the whole growing the business thing, I've been looking at ways to improve my business work as opposed to my development work.

For the last few years I've been putting the developing of code ahead of the day to day running of the business and this hasn't been helpful at all. If I want this business to grow (and I do) I'm going to have to seperate the business side fo things from the geek side of things.

So with that in mind, this is what I'm going to do:

• Use the CRM system I decide upon for all communications with my clients.
• Keep my personal/development email/communications seperate from the business communications
• Study the marketing of the business. This is going to hurt I think
• Maintain an internal wiki relating to the business

While this is by no means the end of the process and journey, I think it's a good start.